Here’s a quick guide on how to delete duplicate users with two accounts under different email addresses:

How to Delete Duplicate Users

1. Identify the Duplicate Accounts
   • Locate the user’s two accounts and compare the number of documents associated with each.

• We recommend deleting the account with fewer documents to minimize the transfer process.

2. Delete the Duplicate Account
   • Once you’ve determined which account to remove, proceed with deletion.

• Verify that the user can access their documents under their primary email. 

3. Confirm with the User (Optional)
   • If needed, notify the user to confirm which account should be retained.

Following these steps, you can effectively remove duplicate accounts while ensuring no data is lost. 

Note: If needed, you can update the user’s email address to match the one from the deleted account.